We felt that it was important to build a company that could help clients deliver safe events, with a team of qualified event specialists, who have the knowledge and experience of working within live events.
A blend of expertise and flexibility is the key to what makes Symphotech different. We know that you may need specialist knowledge, extra resources or guidance for a particular stage of planning, or a team to help manage the whole show from start to finish, and that’s what we offer. What you always get is a truly professional and consultative service.
In essence, our aim is to equip you better to deliver safe and successful events.
With safety, we will add the common sense and pragmatism back into event safety and will work alongside your team to ensure everyone knows where you stand, what your responsibilities are and what the risks are at every step of the way. In procurement, we will help you gain better control of your event from design to delivery, and help you to build a really sound supplier network whilst giving you a completely open book approach on budgeting.
Each member of our team has gained the highly-regarded, industry-leading Diploma in Event Safety Management from Derby University, as well as tech IOSH status, and with offices in the South West, Midlands and North East, we’re well equipped to help events of all sizes.
The Symphotech team
Kirsty heads up our flagship division, Symphotech Safety.
As Director of Safety Operations, Kirsty leads the team delivering event safety management at events and venues across the country. A seasoned event safety professional, Kirsty joined Symphotech in 2023 after a six month period in Saudi, advising and supporting the government to support national event safety professionals, and has hit the ground running in providing event safety to new clients Clipper Ventures for the Round the World Yacht Races and Tulleys Entertainment events, including the iconic ShocktoberFest.
Kirsty brings energy, fresh perspectives and critical thinking to the division. Her collaborative style and attention to detail allow her to build strong client relationships, ensuring they are fully supported and sighted on the key issues, risks and opportunities.
Sophia heads up Acoustech, our noise management division.
As Director of Noise Operations, Sophia believes that optimal noise management is defined by Acoustech's 3 C’s of business:
COMMUNICATE – Having clear, concise, effective, empathetic communications are essential to managing noise the Acoustech way. Whilst technology is beneficial it's also important to understand peoples' perspectives; ensuring that potential conflict situations are resolved rather than escalated; protecting your licence.
COLLABORATE - Successful outcomes require everyone to be onside. We believe the sum of the parts is always greater than the individual. Acoustech engages with all stakeholders to achieve the best outcome for everyone.
COMMIT - We are passionate about delivering an outstanding service. Our team brings 100% commitment to achieve positive results on every job, applying professional expertise and care with inclusivity, diversity and sustainability at our core. We pride ourselves in delivering top quality documentation which is easy to understand and is also practical on the ground.
Caroline is Chief Executive of the Symphotech Group.
Clients describe Caroline’s strengths as having a unique ability to focus on what matters most, providing clear, insightful thinking and bringing high energy, candour, and consistency of delivery. Her expertise is underpinned by extensive risk management experience in events coupled with several decades as a senior leader, managing strategy, business development and transformational change across a range of sectors.
Caroline is currently focused on guiding the Company through ambitious expansion plans, driving business strategy, while also ensuring projects deliver desired outcomes.
Senior risk management roles across the industry shape an empathetic confidence, which is valuable when working with high level event clients as a safety and security consultant, alongside her senior team.
Caroline is a Member of the Security Institute, a Technical Member of IOSH, and qualifications include the Advanced Diploma in Counter Terrorism Risk Management, NEBOSH General Certificate, Level 5 Crowd Management, Prince2 Project Management and Level 3 Safeguarding.
Will Hodgson is Chair of the Board of Directors for the Symphotech Group.
One of the original founders, Will’s distinguished career with the Metropolitan Police included significant time in public order and responsibility for planning for major events such as Notting Hill Carnival. Strategic command and control systems developed by Will and his team are in use today across all large and difficult crowd management situations.
Will has a Level 5 University Diploma in Event Safety Management and is Tech IOSH accredited.
Julian is a co-founder and director of Symphotech.
Retaining involvement in the strategic, production and technical arms of the business, he remains a key contact for many of the company’s long-standing clients, a mentor for our Chief Executive and an unparalleled source of knowledge for many coming into the events and music sectors.
A stalwart of the Glastonbury Festival management team for over 30 years, Julian successfully built and managed the Avalon stage before Michael Eavis asked him to establish and run “The New Tent” which would become the legendary John Peel Stage.
Originally the company’s production alead, Julian has been instrumental in building its specialisms in noise consultancy and orchestral sound design.
Julian has a BA in Music from the renowned Dartington College of Music, a Level 5 University Diploma in Event Safety Management and is Tech IOSH accredited.
Following an early career as a sound engineer for rock artists such as Dire Straits, A-ha and Level 42, and folk legends Edward II, Show of Hands and Wolfstone, he moved into production management in the early 90s.
Symphotech director, Claire is one of the company’s secret weapons, working behind the scenes to manage the company finance and admin, also supporting operational logistics, procurement, marketing and strategic development. She ran the production office for the John Peel Stage for a number of years, designed accreditation systems and ran teams for large events. She also undertakes artist liaison for selected clientele.
During 2020-21 Claire was instrumental in securing the company’s financial position during the pandemic. She was the architect of Symphotech’s Recover & Reopen project led by Eddy Grant delivering pro-bono advice to events industry stakeholders urgently seeking advice on Covid safety. Claire secured significant financial support for the business from the DCMS and Arts Council England’s Culture Recovery Fund and is now part of the senior management team steering the company to a sustainable and exciting future.